Medical Administrative Assistant

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Program Info:

Admissions Requirements

Grade 12 or equivalent or Mature Student Status with successful completion of the required test. Courses are open to any applicant who possesses a good command of the English language and is able to follow instructions. Anadmissions interview will be administered to determine if the applicant has the required interest, motivation, and entry-level skills to take this program. Full-time students must attend the required hours per week as per the course schedule and may doso at times convenient to them.

Program Highlights

The goal of this program is to provide students with an in-depth knowledge of office procedures, communications, word processing, terminology and medical billing. Graduates of this program will find that they are an integralpart of the medical community and assist the healthcare team by building trust, and creating a safe environment for patients and their families while performing a variety of duties.

Career Opportunities

Medical Administrative Assistants work in doctors' offices, hospitals, medical clinics, pharmaceutical companies, government health agencies and a variety of other medical office settings. They are integral members of thehealth care delivery team and perform many administrative and some basic clinical procedures. Typical Job Titles include Medical Office Assistant, Medical Secretary, Medical Billing Clerk/Secretary, Medical Office Administrator, Medical Receptionist,Clinical Assistant, Ward Secretary and Booking Clerk.

Core Courses

Upon completion of the program the participant must demonstrate the following core competencies:

  • Keyboarding

    Minimum 40 words per minute (WPM).

  • Operating Systems

    Basic level of proficiency in a Windows operating system

  • Word Processing

    Intermediate level of proficiency in Microsoft Word

  • Spreadsheets

    Intermediate level of proficiency in Microsoft Excel

  • Database Management

    Basic level of proficiency in Microsoft Access

  • Office Skills

    Personal Computer Fundamentals for End Users, Internet Fundamentals, basic level of proficiency in Microsoft Outlook, and Bookkeeping Level 1

  • Help Desk & Call Centre Skills

    Telephone Communication Skills

  • Healthcare

    Learning Medical Language and Medical Office Procedures

  • Simulations & Drills

    Medical Receptionist PracticalSimulations and Practical Applications – 2 Units

  • Business Skills

    Customer Service, Grammar Essentials for Business Writing, and Business Correspondence Level 1

  • Job Readiness/EmployabilitySkills

    Job Search and Resume Writing

    • Program Type: Certificate
    Anticipated Salary: $25,868 – $49,368
    Program Duration: Weeks: 44
    Hours: 1100

    Tuition Fees
      Domestic International
    Tuition: $10,875 $14,138
    Application: $250 $500
    Assessment: $100 $100
    Program Syllabus: Click here to Download
    Program Notes Tuition fees include digital course materials.
    Printed copies may be available for an additional fee.
    Financial Assistance may be available for those who qualify.
    Graduation Requirements Students must maintain a 75% program average to obtain a Certificate
    Method of Delivery Onsite, Remote and Blended using our
    Integrated Learning ®System training facilitated by qualified learning coaches.

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